Professor Clive

Terms of Service

Professor Clive

Last updated: 7 May 2026 Effective from: 7 May 2026

Plain-English Summary

This summary is provided for users aged 13 to 17 and any user who would prefer a clearer overview before reading the full Terms. The full Terms below are the binding legal agreement.

Who provides this service? Alexander Brown, a UK sole trader, trading as Professor Clive.

What does the service do? It helps you practise AQA A-Level Biology questions and gives you AI-marked feedback.

How much does it cost? It's currently free. Paid plans may be introduced in the future, and you'll be told before any charges apply to you.

What can I do with the service? Use it to practise biology, see your performance, and (if you choose) link to a tutor or school.

What can't I do? Share your account with someone else, scrape the question bank, try to manipulate or reverse-engineer the AI, use it for anything other than personal study, or harass anyone.

Can you delete my account? Yes, if you break these Terms. We'll usually tell you first.

Who owns what? The questions, marking technology, and analytics belong to us. Your answers belong to you, but by submitting them you give us permission to use them to improve the service.

What if something goes wrong? Our liability is capped at £100 or what you've paid us in the last year (whichever is greater). This doesn't apply to legal rights you can't waive.

What law applies? English law. Disputes are handled through mediation first, then English courts if needed.

The full Terms follow.

1. Introduction

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and Alexander Brown, sole trader, trading as Professor Clive ("we," "us," "our," or "Professor Clive"). They govern your access to and use of the Professor Clive service available at professorclive.com and clive.school.ai (the "Service").

By creating an account, accessing, or using the Service, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must not use the Service.

These Terms should be read together with our Privacy Policy, which forms part of the agreement between us.

2. Eligibility

2.1 Minimum age

You must be at least 13 years old to use the Service. We do not knowingly accept registrations from anyone under 13. Where we become aware that a user is under 13, we will close the account.

2.2 Users aged 13 to 17

If you are aged 13 to 17, you may use the Service subject to these Terms. We apply additional protections to users in this age range in accordance with the Information Commissioner's Office Age Appropriate Design Code, as set out in our Privacy Policy.

2.3 Capacity to contract

By accepting these Terms you confirm that you have the legal capacity to enter into this agreement. If you are aged 13 to 17, your acceptance is given in the knowledge that a parent or guardian may, depending on jurisdiction, have an interest in your contractual decisions, but no parental consent is required to use the Service.

2.4 Accurate information

You agree to provide accurate, current, and complete information at registration, and to keep that information up to date. You are responsible for the accuracy of any information you provide, including your date of birth.

3. Your Account

3.1 Account creation

To use the Service, you must create an account by providing your email address, real name, password, and date of birth. The Service will generate a username and student identifier on your behalf.

3.2 Account security

You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. You must notify us immediately at contact@professorclive.com if you become aware of any unauthorised use of your account.

3.3 One account per user

Each user is permitted one account. The Service is for individual use. You may not share your account credentials with any other person, and you may not allow any other person to use your account.

3.4 Username

Your username is generated automatically at registration and is fixed at the point of account creation. We may, in future, offer mechanisms to change usernames; no such mechanism is currently provided.

4. Pricing and Payment

4.1 Current pricing

The Service is currently provided free of charge. We reserve the right to introduce paid plans, subscription tiers, or other charges at any time. Any such introduction will be notified to existing users by email and will not take effect for any user until that user has been given a reasonable opportunity to review the new pricing terms.

4.2 Future paid plans

Where paid plans are introduced:

  • Pricing, billing intervals, and any free-trial period will be set out at the point of subscription
  • All prices will be displayed in pounds sterling (GBP) and will be inclusive of any applicable UK VAT
  • Payments will be processed by a third-party payment processor (currently anticipated to be Stripe). Payment card details are collected by the processor, not by us
  • Subscriptions automatically renew at the end of each billing interval unless cancelled before the renewal date
  • You may cancel a subscription at any time through your account settings or by contacting contact@professorclive.com
  • Cancellation takes effect at the end of the current paid period; you retain access until that date

4.3 Cancellation right (Consumer Contracts Regulations 2013)

When paid plans are introduced, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 grant consumers a 14-day cancellation right for digital subscriptions.

By starting to use a paid plan during the 14-day cancellation period, you expressly consent to the immediate provision of the digital service and acknowledge that you waive your 14-day cancellation right at the point such use commences. This waiver is required for the immediate availability of the Service.

4.4 Refunds

We do not provide refunds for partial billing periods. If you cancel a paid plan mid-period, you retain access for the remainder of the period paid for, but no pro-rata refund will be issued. We do not refund payments for periods during which the Service was available but you chose not to use it.

Discretionary goodwill refunds may be offered in exceptional circumstances at our sole discretion. Any such refund does not constitute a waiver of these terms or a precedent in respect of future requests.

4.5 Free of charge phase

While the Service is provided free of charge, we make no commitment as to its continued availability, and no consideration has been provided by you in respect of the Service. Sections of these Terms relating to paid plans (4.2, 4.3, 4.4) take effect only upon the introduction of such plans.

4.6 Failed payments

Where a subscription renewal payment fails, we will attempt to collect payment again over a period of up to 7 days. During this period, your access to paid features may be suspended. If payment is not successfully collected within this period, the paid subscription will be cancelled and your account will revert to free-tier access (if applicable) or be suspended.

5. Acceptable Use

5.1 Permitted use

You may use the Service only for the lawful purpose of personal study and revision in connection with AQA A-Level Biology, and (where applicable) for facilitating educational support relationships with tutors or institutions to which you are linked.

5.2 Prohibited conduct

You must not, and you must not permit any third party to:

  • Share, sell, transfer, or otherwise make available your account credentials to any other person
  • Use the Service through automated means, including bots, scrapers, or crawlers, except where we have provided an official API and you are using it within its terms
  • Reproduce, copy, scrape, harvest, mirror, or systematically extract the question bank, mark schemes, marking outputs, error categorisations, analytics data, or any other content from the Service, except for the limited purpose of personal study
  • Use the Service, the AI marking system, or any data generated by the Service to train, fine-tune, evaluate, or develop any artificial intelligence model, machine learning system, or competing service
  • Attempt to manipulate, deceive, jailbreak, prompt-inject, or otherwise interfere with the AI marking system
  • Reverse-engineer, decompile, disassemble, or attempt to derive the source code of the Service, save where such activity is expressly permitted by law
  • Probe, scan, or test the vulnerability of the Service, or breach or circumvent any security or authentication measures
  • Interfere with or disrupt the Service, the servers or networks on which it operates, or any other user's use of the Service
  • Use the Service to harass, abuse, defame, threaten, intimidate, or otherwise harm any person, including Professor Clive, its operator, other users, tutors, or institutional staff
  • Use the Service to transmit any unlawful, fraudulent, deceptive, defamatory, obscene, or otherwise objectionable content
  • Use the Service for any commercial purpose without our prior written consent, including resale, redistribution, or provision of paid tutoring services using Service content
  • Use the Service to facilitate cheating, fraud, or academic misconduct in any examination, assessment, coursework, or other formal educational context
  • Use the Service in any manner that violates any applicable law, regulation, or third-party right
  • Impersonate any person or entity, or misrepresent your affiliation with any person or entity
  • Create, register, or use multiple accounts to circumvent any restriction, ban, or limit imposed under these Terms
  • Use the Service in connection with the development or deployment of any product or service that competes with the Service

5.3 Reporting violations

If you become aware of any violation of these Terms by another user, please report it to contact@professorclive.com.

5.4 Enforcement

We reserve the right to investigate suspected violations and to take any action we consider appropriate, including warning the user, restricting access, suspending the account, terminating the account, or pursuing legal remedies. Decisions in respect of enforcement action are at our reasonable discretion.

6. Intellectual Property

6.1 Service content and materials

All content, technology, software, designs, branding, trademarks, marks, question bank materials, mark schemes, marking outputs, error categorisations, analytics, performance data structures, and other materials made available through the Service, excluding User Content as defined in section 6.3, are the property of Alexander Brown trading as Professor Clive, or are licensed to us by third-party rights-holders. All rights are reserved.

6.2 Limited licence to the User

We grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service for the purposes set out in section 5.1, for the duration of your active account, subject to your compliance with these Terms.

This licence does not grant you any right of ownership in the Service or its content. All rights not expressly granted are reserved.

6.3 User Content

"User Content" means any content you submit to the Service in the course of using it, including answers to biology questions, feedback, and communications with us.

You retain ownership of your User Content.

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, sublicensable licence to use, reproduce, modify, adapt, store, analyse, anonymise, aggregate, and process the User Content for the following purposes:

  • Operating the Service for you, including marking your answers and presenting your performance data
  • Improving the Service, including improving the question bank, marking accuracy, and AI systems used by the Service
  • Generating aggregated and anonymised insights for cohort analysis and service development
  • Training, fine-tuning, or evaluating AI systems used in connection with the Service, in each case using anonymised or aggregated User Content
  • Any other purpose disclosed in the Privacy Policy

This licence survives termination of your account. The licence applies only to anonymised or aggregated User Content following your account closure or deletion request, in accordance with our retention practices set out in the Privacy Policy.

6.4 Feedback

If you provide us with suggestions, comments, or other feedback in respect of the Service ("Feedback"), you assign all right, title, and interest in such Feedback to us. We may use Feedback for any purpose without restriction or compensation.

6.5 Trade marks

"Professor Clive," the Professor Clive logo, and any associated marks are trade marks of Alexander Brown trading as Professor Clive. You may not use these marks without our prior written consent.

7. Suspension and Termination

7.1 Termination by you

You may terminate your account at any time by following the account deletion process within the Service, or by contacting contact@professorclive.com. The consequences of termination are as set out in our Privacy Policy in respect of data retention and anonymisation.

7.2 Suspension or termination by us

We may suspend or terminate your account, with or without prior notice, in any of the following circumstances:

  • You have breached these Terms or our Acceptable Use provisions
  • We reasonably suspect fraudulent payment activity or unauthorised use of your account
  • You have engaged in abuse of the Service, of us, or of other users
  • We are required to do so by law, court order, or regulatory direction
  • We are discontinuing the Service in whole or in part

7.3 Discretionary termination

In addition to the grounds set out in section 7.2, we reserve the right to terminate any account, with reasonable notice, where we consider it appropriate to do so for legitimate operational reasons. Such notice will not be less than 30 days, and we will explain the reason for termination unless we are legally prohibited from doing so. This provision does not apply to terminations for breach, which may take immediate effect without notice.

7.4 Effect of termination

On termination of your account:

  • Your right to access and use the Service ceases immediately
  • Outstanding obligations of either party that, by their nature, are intended to survive termination, will continue (including payment obligations, intellectual property provisions, limitation of liability, and dispute resolution)
  • Personal data is handled in accordance with the Privacy Policy

7.5 No refund on termination for breach

Where we terminate your account for breach of these Terms, no refund of any pre-paid subscription fees will be made.

8. Service Availability and Modifications

8.1 No guarantee of availability

We provide the Service on a reasonable-endeavours basis. We do not guarantee that the Service will be available without interruption, that it will be free from errors, or that defects will be corrected.

8.2 Maintenance and changes

We may, at any time and without prior notice:

  • Modify, suspend, or discontinue the Service or any part of it
  • Modify, add, or remove features
  • Change the question bank or marking outputs
  • Change the technology, architecture, or sub-processors underlying the Service

We will give reasonable notice of changes that materially and adversely affect users, where it is practicable to do so.

8.3 Discontinuation

If we discontinue the Service in its entirety, we will give registered users no less than 30 days' notice by email, and will provide a mechanism to export your data during that notice period.

9. AI-Generated Output and Marking

9.1 Nature of AI marking

The Service includes automated marking of submitted answers using artificial intelligence systems provided by Anthropic, PBC. AI-generated outputs, including marks awarded and feedback provided, are produced by automated systems and may contain errors, inaccuracies, or inconsistencies.

9.2 No reliance for formal assessment

The Service is provided for personal study and revision. AI-generated marks are not authoritative, are not certified, and are not equivalent to marks issued by an examination board. You must not rely on the Service for any formal academic assessment, qualification, or grading purpose.

9.3 Right to human review

You may request human review of any AI marking decision that you consider has materially affected you, in accordance with section 7.7 of our Privacy Policy and Article 22 UK GDPR. Requests should be made to contact@professorclive.com.

9.4 Disclaimer

We make no warranty as to the accuracy, completeness, or reliability of AI-generated outputs. To the fullest extent permitted by law, we disclaim liability for any loss or damage arising from reliance on AI-generated outputs in any context for which the Service is not intended.

10. Limitation of Liability

10.1 Liabilities not excluded

Nothing in these Terms limits or excludes our liability for:

  • Death or personal injury caused by our negligence
  • Fraud or fraudulent misrepresentation
  • Breach of any term implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982
  • Any other liability that cannot be limited or excluded by applicable law, including statutory rights of consumers under the Consumer Rights Act 2015

10.2 Liability cap

Subject to section 10.1, our total aggregate liability to you arising out of or in connection with these Terms or the Service, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, is limited to the greater of:

(a) £100 (one hundred pounds sterling); or

(b) the total fees paid by you to us in respect of the Service in the twelve (12) months preceding the event giving rise to the liability.

10.3 Exclusion of indirect losses

Subject to section 10.1, we are not liable for any:

  • Loss of profits, revenue, business, or goodwill
  • Loss of anticipated savings
  • Loss of, damage to, or corruption of data
  • Loss of opportunity
  • Loss arising from any reliance on AI-generated outputs in formal academic, examination, or assessment contexts
  • Indirect, special, or consequential losses

whether or not foreseeable, whether or not we have been advised of the possibility of such losses, and whether arising in contract, tort (including negligence), breach of statutory duty, or otherwise.

10.4 Reasonableness

The limitations set out in this section reflect the nature of the Service, the fact that it is currently provided free of charge or at modest cost, and the allocation of risk between the parties. They are reasonable in the circumstances.

11. Indemnity

You agree to indemnify and hold harmless Alexander Brown trading as Professor Clive from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your breach of these Terms
  • Your misuse of the Service
  • Your infringement of any third-party right, including intellectual property and privacy rights
  • Any User Content you submit, where such content is in breach of these Terms or applicable law

This indemnity does not apply to the extent the relevant claim arises from our breach of these Terms or our negligence.

12. Privacy and Data Protection

Our processing of personal data is governed by our Privacy Policy. By using the Service, you acknowledge our processing of your personal data as set out in the Privacy Policy.

In the event of any conflict between these Terms and the Privacy Policy in respect of personal data, the Privacy Policy prevails.

13. Communications

You agree that we may communicate with you electronically, including by email and through the Service. Service communications (including changes to these Terms, security alerts, and account notifications) are necessary to operate the Service and may not be opted out of for the duration of your account.

Marketing communications are sent only with your consent, in accordance with the Privacy Policy.

14. Changes to these Terms

We may amend these Terms from time to time. The "Last updated" date at the head of this document will reflect the date of any amendment.

Material amendments will be communicated to registered users by email at least 14 days before they take effect, where it is practicable to do so. Continued use of the Service after the effective date of an amendment constitutes acceptance of the amended Terms. If you do not accept the amended Terms, you must terminate your account before the amendment takes effect.

Prior versions of these Terms are available on request to contact@professorclive.com.

15. General

15.1 Entire agreement

These Terms, together with the Privacy Policy and any other policy expressly incorporated by reference, constitute the entire agreement between you and us in respect of the Service and supersede any prior agreement or understanding.

15.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to render it valid, or, where modification is not possible, severed from these Terms.

15.3 No waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

15.4 Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms to any successor in connection with a merger, acquisition, restructuring, or sale of substantially all of our assets.

15.5 Third-party rights

A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.

15.6 Force majeure

We are not liable for any failure or delay in performance of our obligations under these Terms to the extent caused by circumstances beyond our reasonable control, including acts of God, war, terrorism, civil unrest, government action, fire, flood, pandemic, or failure of public infrastructure.

16. Governing Law and Dispute Resolution

16.1 Governing law

These Terms are governed by and construed in accordance with the laws of England and Wales.

16.2 Mediation

In the event of any dispute, controversy, or claim arising out of or in connection with these Terms or the Service, the parties agree to attempt resolution through good-faith negotiation in the first instance. If the dispute cannot be resolved by negotiation within 30 days, the parties agree to attempt resolution through mediation in accordance with the CEDR Model Mediation Procedure, before commencing court proceedings.

16.3 Jurisdiction

Subject to section 16.2, the courts of England and Wales have exclusive jurisdiction to determine any dispute arising out of or in connection with these Terms.

16.4 Statutory rights

Nothing in this section affects any statutory right of a consumer to bring proceedings in the consumer's country of habitual residence.

17. Contact

Questions about these Terms should be directed to:

Alexander Brown, sole trader, trading as Professor Clive Correspondence address: 9 Lauda Way, Towcester, Northamptonshire, NN12 7AZ, United Kingdom Contact email: contact@professorclive.com

End of Terms of Service.